• We ship FREE SHIPPING AUSTRALIA WIDE (orders over $50) internationally as requested.

    Original fine art prints are custom made and printed locally in Perth, WA. All prints are MADE TO ORDER. Please allow 10 business days for processing & postage. Regional areas may take up to 20.

    Once dispatched, shipping time will vary depending current postage wait times via Australia Post. You will be provided with the tracking number for your order.

    International shipping parcels are sent via AusPost at a cost price.

    International shipments.
    International shipping is calculated at checkout. Prints are carefully packaged, rolled, and shipped via international express merchandise with online tracking.


    Additional fees, such as customs duties, taxes, or handling charges, may apply for International shipments. These fees are the responsibility of the customer and may vary depending on the destination country's regulations.

    If urgent please contact us via email on the day of your order at carolyn.littlepeg@gmail.com to discuss the possibility to Fast Track your order so we can make sure it gets to you ASAP.

  • It is important that you check your orderor items upon receipt and always before use.

    Little Peg prints are custom made to order, therefor we do not offer refunds due to change of mind.

    We RETURNS WILL BE ACCEPTED if items have been damaged during our printing process or in transit.

    Please inspect your order upon reception and contact us within days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    All sales items or discounted items are final unless an item is proven to be damaged or faulty.

    HOW TO RETURN
    1: Email carolyn.littlepeg@gmail.com immediatly. Little Peg requires the customer to email us a photo of the damaged item & packaging. We will then review the damaged item and send a new tracking number for the replacement print if the print has been damaged during the printing process or in transit.

    2: Pack and seal the item/s in their original shipping package and post them back to us.

    As a gesture of good will, we will offer a special discount to customers that have changed their mind or accidentally ordered the wrong items.
    * We will not accept returns for items that have been damaged in return transit due to insufficient packaging. We recommend that you return the product via Registered post. Little Peg will not be responsible for parcels lost or damaged in transit if you choose not to return by Registered post.


    Unfortunately, we cannot accept returns on sale items.


    Late or missing items/refunds

    Contact Little Peg via email carolyn.littlepeg@gmail.com to follow up on late or missing items with your order number. We will lodge an investigation with our postage company, send the customer the lodgement number, once confirmation, we can then work on a replacement or refund if the item was deemed lost in transit.
    Once the item has been returned to us, we will endeavour to process any refund quickly but please allow up to 30 days.
    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company, it may take some time before your refund is officially posted.
    • Next contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please contact us at carolyn.littlepeg@gmail.com


    Exchanges

    We only replace items if they are defective or damaged before dispatch or in transit. If you need to contact us regarding damaged orders, send us an email at carolyn.littlepeg@gmail.com

    Shipping

    To return your product, contact Little Peg to obtain address information.